Terms of Service

Effective Date: 10/8/2025

1. Acceptance of Terms

By accessing or using Maporra's urban planning and accessibility analysis platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

Maporra provides urban planning tools and accessibility analysis services designed to help planners create walkable, 15-minute cities. Our platform offers data visualization, analysis tools, and reporting features for urban development projects.

3. User Accounts

Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized account access
  • You may not create multiple accounts or share your account with others

Account Responsibilities

  • You are responsible for all activities under your account
  • You must be at least 18 years old to create an account
  • You must have authority to bind your organization to these Terms

4. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Upload malicious code, viruses, or harmful content
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the Service to compete with or create a similar service
  • Share, resell, or redistribute access to the Service

5. Data and Content

Your Data

  • You retain ownership of data you upload to our platform
  • You grant us a license to process your data to provide the Service
  • You are responsible for ensuring you have rights to any data you upload
  • You must comply with applicable data protection laws

Platform Content

  • We own all rights to the platform, software, and our proprietary content
  • You may not copy, modify, or create derivative works of our platform
  • We may use aggregated, anonymized data for service improvement

6. Subscription and Billing

Payment Terms

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' advance notice
  • You are responsible for all taxes related to your subscription

Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • We may suspend or terminate accounts for non-payment

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Service Availability

  • We strive to maintain high service availability but cannot guarantee 100% uptime
  • We may perform maintenance that temporarily affects service availability
  • We will provide advance notice of planned maintenance when possible
  • We are not liable for service interruptions beyond our reasonable control

9. Intellectual Property

The Service and all related technology, software, and content are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

10. Disclaimers and Limitation of Liability

Disclaimers

  • The Service is provided "as is" without warranties of any kind
  • We do not guarantee the accuracy or completeness of data or analysis
  • You use the Service at your own risk
  • We disclaim all warranties, express or implied

Limitation of Liability

To the maximum extent permitted by law, Maporra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.

11. Indemnification

You agree to indemnify and hold harmless Maporra from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

  • Either party may terminate these Terms at any time
  • We may suspend or terminate your account for violations of these Terms
  • Upon termination, your access to the Service will cease
  • Provisions that should survive termination will remain in effect

13. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in the appropriate courts.

14. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes and your continued use of the Service constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

Email: [email protected]

General Contact: [email protected]