Privacy Policy

1. Introduction

Welcome to Maporra ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our urban planning and accessibility analysis platform.

2. Information We Collect

Personal Information

• Contact information (email address)
• Account credentials (username, password)
• Professional information (organization)
• Billing and payment information

Usage Information

• Log data (IP address, browser type, pages visited)
• Device information (operating system, device identifiers)
• Usage patterns and preferences within our platform
• Geographic data you upload or analyze through our service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our urban planning services
• Process your account registration and manage your subscription
• Communicate with you about our services, updates, and support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: